Responsible Gaming at Maximum Casino

Safer gambling sits at the heart of Maximum Casino.

You can set limits, control your play, and use useful tools to protect your wellbeing so playing stays safe.

We design features that help you make informed choices and manage risk.

If you need support, guidance is available at any time in the UK.

Our safer gambling policy explains how we protect players.

Banner: 'Our commitment to safer play' with icons for limits, play control, risk tools, UK support, and player protection.

Guidelines for Playing Responsibly

Gambling always involves risk. You may lose money. Keep control and protect your finances and feelings.

On Maximum Casino, you can manage your behaviour using built-in tools and practical tips.

  • Set a clear budget before you start playing. Never use money for rent, bills, or essentials.
  • Decide a time limit. Use reality checks and session reminders to stay on track.
  • Use deposit, loss, and wagering limits to control spend.
  • Take short breaks and use time-out if play stops feeling fun.
  • Review your activity statements to learn how you play and spot patterns.
  • Opt out of marketing if offers make control harder.
  • Keep alcohol and drugs out of gambling sessions.
  • Only gamble if you can afford the loss. Do not chase losses.
  • Consider affordability checks and set lower limits if your circumstances change.

Spotting the Signs of Problem Gambling

Warning signs can be subtle at first. Look for changes in money, mood, and time spent gambling.

Key indicators include:

  • Spending more than you can afford or missing payments.
  • Chasing losses or increasing stakes to recoup money.
  • Hiding gambling from family or friends.
  • Borrowing, selling items, or using credit to fund betting.
  • Restlessness or irritability when you cut down or stop.
  • Gambling to escape stress, anxiety, or low mood.
  • Neglecting work, studies, or relationships.
  • Repeated failed attempts to reduce or stop playing.
  • Lying about time or money spent on gambling.
  • Feeling guilt, shame, or losing interest in other activities.

Gambling addiction is a serious condition. It needs prompt attention and support.

Taking Control: Practical Steps that Help

Regaining control is possible. Use structured tools and supportive habits to limit risk and protect your wellbeing.

  • Set deposit, loss, and session limits before you play.
  • Turn on reality checks and stick to the time shown.
  • Take a time-out for at least 24 hours when you feel pressure.
  • Use self-exclusion on Maximum Casino and add GAMSTOP for nationwide blocking.
  • Install blocking software such as Gamban or BetBlocker on your devices.
  • Keep a record of wins and losses to understand true spend.
  • Tell someone you trust and ask for accountability support.
  • Remove saved payment methods to slow down impulsive play.
  • Avoid gambling when tired, stressed, or after drinking.
  • Speak to GamCare or your GP for professional support.

These steps are effective prevention measures and can support recovery.

Independent Help and Advice in the UK

Confidential help is available. Trained advisers can support you and those close to you.

These services provide free or low-cost support across the UK.

Contact our Support Team

If you are worried about addiction, contact support for guidance. Your request will be handled respectfully and in confidence.

  • Live chat in the Help Centre after logging in.
  • Secure message via My Account > Support.
  • Email the team using the contact form in the Help Centre.
  • Request help to set limits, time-outs, or self-exclusion at any time.
  • Ask for a review by our verification and affordability team when needed.
  • Support is available in English for UK players.

Maximum Casino will prioritise your safety and respond promptly.

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